Acceptable Use Policy | Membership Management Software

Coacha Acceptable Use Policy

This acceptable use policy sets out the terms between you and us under which you may access our website www.coacha.co.uk (our site). This acceptable use policy applies to all users of, and visitors to, our site, regardless of whether or not you subscribe to our service.

Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our website terms of use www.coacha.co.uk/ie/More/Legal/Website-Terms-of-Use.

www.coacha.co.uk is a site operated by MA Design Solutions Limited (we or us). We are a limited company registered in England and Wales under company number 05294974 and our registered office is c/o James Barry Associates, 3 The Paddocks, Lassington, Highnam, Gloucester GL2 8DD. Our main trading address is Cheltenham Film Studios, Hatherley Lane, Cheltenham, GL51 6PN. Our VAT number is 850 7527 20.

PROHIBITED USES

You may use our site only for lawful purposes. You may not use our site:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see CONTENT STANDARDS section to follow on this page).
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree not to:

  • reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our website terms of use www.coacha.co.uk/ie/More/Legal/Website-Terms-of-Use;
  • access without authority, interfere with, damage or disrupt:
  • any part of our site;
  • any equipment or network on which our site is stored;
  • any software used in the provision of our site; or
  • any equipment or network or software owned or used by any third party.

INTERACTIVE SERVICES

We may from time to time provide interactive services on our site, including, without limitation:

  • Chat rooms.
  • Bulletin boards.
  • Blogs.
  • Comments.
  • Live chats.
  • Knowledge base.
  • Webinars.
  • Helpdesk.
  • Disqus.

(interactive service)

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

CONTENT STANDARDS

These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.

You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • Be accurate (where they state facts).
  • Be genuinely held (where they state opinions).
  • Comply with applicable law in the UK and in any country from which they are posted (including without limitation the requirements of the General Data Protection Regulation and any associated laws regarding data privacy).

Contributions must not:

  • Contain any material which is defamatory of any person.
  • Contain any material which is obscene, offensive, hateful or inflammatory.
  • Promote sexually explicit material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any copyright, database right or trade mark of any other person.
  • Be likely to deceive any person.
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Promote any illegal activity.
  • Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm or annoy any other person.
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  • Give the impression that they emanate from us, if this is not the case.
  • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

SUSPENSION AND TERMINATION

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use www.coacha.co.uk/ie/More/Legal/Website-Terms-of-Use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our site.
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

CHANGES TO ACCEPTABLE USE POLICY

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.

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Coacha has saved us so much time and improved our interaction with new and current customers. Since we started using Coacha the system has been upgraded so many times with fantastic new features. The customer service is fantastic, and we wouldn't be without the system!

Clare Company Director in UK - review on Capterra and a Coacha subscriber

Coacha is a must for our gym. Very pleased. Recommend Coacha to all gym owners. Easy to use and navigate. Manages all our CRM needs. Great team ready and willing to support.

Jon Owner Head Coach in UK - review on Capterra and a Coacha subscriber

Fantastic software for all your administrative needs. The fact that all admin tasks are on one platform - previously we had accounting software, invoicing applications, google documents for storing athlete information and registers. Coacha allows you to fulfil all of your usual administrative tasks in one place and allows athletes/parents to view the information as easily as staff.

Alex Program Director in UK - review on Capterra and a Coacha subscriber

I wouldn’t use anything else you can use every feature on it & it’s so easy to work. If it wasn’t for this App, I would be doing hours & hours of admin. So, I’m thankful to have found this app!

Hannah Dance teacher in UK - review on Capterra and a Coacha subscriber

Easy implementation, streamlined administration, fabulous support, advice, and online help. Cost effective solution with great infrastructure and a friendly team. Highly recommended for club management solution.

Jillian Business Manager in UK - review on Capterra and a Coacha subscriber

We switched over from another system - EVERYTHING is easier! So functional. The staff like it as do the parents. The admin are very quick to respond too.

Hannah Owner & Head Coach in UK - review on Capterra and a Coacha subscriber

Fantastic customer service and is a fab asset to our club. Easy to use, saves me time and stress! It also feels safe storing medical and co tact details.

Laura Lead director in UK - review on Capterra and a Coacha subscriber

Fantastic Software for Dance Schools! Monthly subscriptions have been a game changer for our business, far less admin time required compared to previous system and the reports have been really useful. Looking forward to working with the system further to develop our dance school!

Arlene Studio Owner & Administrator in UK Health, Wellness & Fitness - review on Capterra and a Coacha subscriber

Excellent, affordable, clean. Coacha is very user-friendly, clean and professional with good customisation options. I don't think there's much that can be improved.

Ashton Director in UK Performing Arts - review on Capterra and a Coacha subscriber

Great support and easy to use system. Very happy so far. Has made administration so much easier than with our previous system (and something that I look forward to rather than dread!). The overall feel of the system is very 'clean', easy to sign onto, navigate and use

Laura Owner/Partner in UK - review on Capterra and a Coacha subscriber
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