What kind of challenges can the Coacha badminton court booking system help me address?
Badminton clubs, including badminton court booking organisations, face a variety of challenges each day. These include issues and challenges around fee management, attendance management and class scheduling, badminton court administration, keeping and maintaining player information in registers and so on.
The Coacha badminton court booking system simplifies all these challenges – in fact, it practically eliminates them – by having a holistic view of your club from a single point-of-access. Everyone from you and your members to staff and coaches can use our badminton court booking system to manage day-to-day operations in a very straightforward and hassle-free way.
The best way to get a better idea about how the Coacha badminton court booking system can help you run things smoothly, go ahead and download the 14-day FREE no-obligation trial.
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What happens once my badminton court booking system trial runs out?
Once your badminton court booking system trial runs out, go ahead and register your copy and start enjoying the same fantastic features!
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The monthly fee sounds too good to be true – Is there a catch?
No catch at all, we promise! Unlike other badminton court booking systems, we never sneak in additional charges like annual contracts, cancellation fee, or a higher charge to add more members.
The one thing we do need to charge you for is a transaction fees, which are actually charged by GoCardless or Stripe for taking payments from your players –both GC and Stripe have reputations in the industry for charging some of the lowest transaction fees. The only other thing we charge you extra for are SMS messages, which are again, at really low rates.
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How many SMS messages can I send each month and how much does it cost?
We’ll charge you anywhere between 4.5p and 5.5p per SMS when sending them through the badminton court booking system, depending on the length of the text message. You can send as many as you like each month. There’s no limit! Oh and – emails are unlimited too but absolutely free!
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Can I pay through any other method while using the badminton court booking system apart from GC?
Yes, we do offer the following integrations with our badminton software:
- All major debit and credit cards through Stripe
- Standing Order
- Bank transfer
- Cash
- BACS payments
While our users enjoy the variety of options available in the badminton software, pretty much all opt to use GoCardless because it makes the whole payment process really, really simple – not to mention some of the industry’s best transaction rates.
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How can I receive payments from members? Is it automated?
We’ve included Stripe integration with our badminton software for this purpose which allows your members to seamlessly pay you each month.
Yes, it is automated – you just need to set it up and then ask your members to link their Stripe account with the Coacha badminton software. That’s it!
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Do I have to create a separate account in the badminton software for my members?
Not necessarily. You can decide whether you want people to be able to login to your Member Portal or not, as 99% of clubs do because that means a lot of admin is reduced since your players can see everything they need to without having to come to you.
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Is Coacha free ‘software for badminton’?
You will definitely come across a lot of ads online and ‘buy now for free’ banners, asking you to try out software for badminton for free.
While Coacha is software for badminton “free to download” – it’s not exactly free to use once the 14-day FREE trial is over. You do need to pay a monthly subscription fee to use it but if you feel you need to try out the Coacha software for badminton completely free for a while, then we’d suggest Coacha Lite.
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Is Coacha ‘badminton England software’ or is it something else?
Coacha is software that can sit alongside Badminton England software and help you to run your organisation more efficiently.
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Can I import my member list from other software into your app for booking badminton court?
Yes, it’s possible and it’s also very easy to do!
Simply use the ‘Mass Import’ feature from the main menu in your app to book badminton court and your existing list will fly right in after a few taps!
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Is your badminton app available for a monthly fee in the UK or everywhere else too?
You’d be pleased to know that our badminton booking app has a fixed monthly fee, no matter which one of the supported regions you’re using it in.
We take pride in the fact that we’ve been able to keep our rates fixed in the badminton booking app without throwing in any additional charges to enjoy the great features – unlike what many other badminton apps are doing at the moment.
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What happens when I stop using the badminton booking app and want to return to it later?
The Coacha badminton club management software will be right here, waiting to welcome you back! Even if you need to stop using it for, say, several months at a stretch or even a year or two, your member information and personal data remains safe with us.
When you’re ready to dive back into the badminton club management software, just pay the monthly fee, and you’re back in business!
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Do you charge a fee to cancel usage of the badminton club management software or if I want to take a break and return back to it later?
There’s no fee involved at all. No matter when you need to discontinue using our badminton club software and pick up later where you left off, we won’t charge you a penny.
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Can members manage their own data in the badminton club software or do I have to log them in every time?
There’s absolutely zero effort required from your end! The free Member Portal included with our badminton club software allows you members and even their parents/NOKs to log in at any time and see what’s happening within the club or, for example, who the members are communicating with.
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How do I register or sign up for the Coacha badminton court app? Is there a link I need to click on?
Registration to use our badminton court app is really simple: just download the FREE 14-day trial, enter your details and start enjoying the fantastic features. After the 14-day period, the badminton court app will ask you to register again to use Coacha as a paid member. Simply follow the on-screen instructions and join the plethora of badminton clubs that are benefitting tremendously from the Coacha badminton court booking app.
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Does your badminton court booking app always require an internet connection?
The badminton court booking app itself works offline so you can record registers, check member details and access emergency or NOK information. To use the full suite of Coacha tools though you will need to be connected to the internet.
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I’m not that internet or computer-savvy – Is your badminton court booking system generally easy to use?
We’ve specifically developed our badminton court booking system with user-friendliness and ease-of-use in mind. In fact, it’s so easy to set up and use that even a primary schooler can set it up within minutes.
Just download it and follow the setup instructions, that’s it.
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Is there a setup fee if I want someone to set up my badminton court booking system?
Yes, we do need to charge a nominal setup fee should you require any assistance. The fee may vary, depending on the level of support you require to have your badminton court management software set up. Please let us know so that we can assist accordingly.
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Is there a dedicated person to help me set up the badminton court management software?
We don’t offer this facility primarily because our badminton court management software comes with a variety of useful how-tos, tutorials, links and FAQs which answer pretty much 80% of the queries or questions people usually have. In fact, you can find many useful videos on our
YouTube channel to get better attuned with Coacha’s features.
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I wanted to see a live demo of the badminton court membership system – Is that possible?
We’re not offering demos for our badminton court online system at the moment but there is a
full demo video which will help to dial you right in!
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Why can’t I get a live demo for the badminton scheduling software?
One of the reasons we’ve managed to keep the monthly fee for our badminton scheduling software so low is that we’ve made Coacha really easy to use. If we start to give demos, then that means extra man hours on our part, which in turn, means that you’ll end up paying extra. The effort and time put into giving live demos has to be accounted for.
Therefore, we decided to offer a FREE 14-day trial instead to help you see what our badminton scheduling software is all about.
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How does Coacha make badminton court bookings easier?
Well, one of the ways Coacha makes badminton court bookings easier is by letting your members or players book courts themselves. They can easily do this online through the free Member Portal that’s included with our badminton court bookings software.
Additionally, Coacha makes badminton court bookings easier is through Automatic Registers. Every time you add a class, the badminton court bookings software will automatically create a digital register – so, the next time you or your coaches login to Coacha, the registers will be ready to use.
Coacha also makes badminton court bookings easier by allowing you to add players quickly and easily. The Mass Import feature does exactly that – where you can or import from you current database in Excel. This allows everyone to sign up quickly through your club’s signup form.
Another way Coacha makes badminton court bookings easier is by giving you the ability to broadcast emails and text messages, either to select audiences or your entire member list, so that they can take the desired action when needed.
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If I’m not happy with the badminton court bookings system, can I get a refund?
Unfortunately, we do not offer refunds for the badminton court bookings system because we’re offering a highly competitive rate to begin with. Furthermore, there are no additional charges to cancel or reinstate your membership to the badminton court bookings system.
Therefore, if you want to take a break from Coacha, simply cancel or temporarily suspend your subscription in your control panel.
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I’ve never done badminton courts booking through software or an app – Is it complicated?
Not at all! On the contrary, it’s very easy to do your badminton courts booking through an app like Coacha. Download the free trial and get setup within minutes. We want you to see and experience yourself how easy and hassle-free badminton courts booking can be with an app like Coacha.
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Where can I get support for setting up the badminton courts booking software?
Here is a
link to help you set up your badminton courts booking software in 5 easy steps.
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What’s the best way to get any kind of support for the badminton courts booking software?
The integrated ticketing system in the badminton courts booking software is the best way to forward your queries and questions to us. We can take up to 24 hours to respond, so rest assured, any issues your facing or any kind of help you need, will be provided soon enough – at times, we are able to respond within a couple of hours, depending on how many support tickets our team is dealing with at any given time.
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What if I need support right away to resolve issues within the badminton courts booking software?
Even though the integrated ticket support system within the badminton courts booking software is the best way to get issues resolved, we are also available via phone.
However, please understand that phone queues can often get tied up with too many calls and, as a result, you may have to wait a while until we are able to take your call.
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Can I choose the level of access to the badminton courts booking software that my coaches or staff members have?
Yes, it’s possible to assign different levels of access to your respective staff members and/or coaches when they login to the badminton club management app.
To do this, simply follow the steps in this article:
https://coachasupport.zendesk.com/hc/en-us/articles/360004842517-How-to-give-coaches-different-roles
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Is there a way to extend the 14-day trial?
We feel 14 days is sufficient to assess the features and gauge the value badminton court booking software can bring to your organisation.
If you’re happy with how the Coacha badminton court management app works, then you can sign up and start using it for a small monthly fee. Sometimes we may extend the 14-day free trial and any extension is judged on a case by case basis.
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Can players book venues, courts, badminton equipment, etc. through the badminton court management system?
Yes, they can. From the main dashboard of your badminton court reservation app, select ‘Book a Court’ and follow the on-screen steps. If you need guidance with this, then this
page has everything you need.
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What happens if I forget to pay on the designated date?
If, for whatever reason, you forget to pay for using the badminton court reservation software on the designated date, then access to the features will be barred automatically.
Also, as an FYI: The date on which your 14-day trial expires and you register to use the Coacha badminton court reservation system on a monthly basis, is the date you will be billed automatically. It’s important to write this date down somewhere so that you have sufficient funds in the account which is linked you’re your GoCardless profile.
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Is the monthly plan the only way to use the badminton court scheduling app?
No, you can also pay for the badminton court scheduling app on a yearly basis.
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Can you tell me how to use or access the Member Portal from my badminton court scheduling software?
Absolutely – This
page has all the step by step instructions you need to login and use the Member Portal which comes free with your badminton reservation software. If you have any additional questions, please submit a ticket from within your badminton reservation software only, and we’ll get back to you as soon as we can.
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I forgot my password to the ‘online booking for badminton clubs app’ – how do I retrieve it?
Just launch your online booking system for badminton, look to the top-right of the screen where it says “Login”. Underneath that, tap or click on the “Forgot Password” link, and we’ll email you a new one within seconds.