What are the limits with Coacha's basketball software?

There really are no limits. You have unlimited everything with Coacha. Members, coaches, classes and sessions, registers, subscription plans, email…the full works!

The only thing you pay extra for are text messages. And these are as low as anyone else in the market at 4.5p per text message.

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Is basketball management software easy for members & parents to use?

If you want members and parents to login to Coacha, then yes, your own bespoke ‘Member’s Portal’ is very easy to use. It has been painstakingly designed to be really easy to use, so there’s no excuse for people not to login!

Great for them, time saving for you, and having basketball club management software with your own logo on it really makes your basketball club look professional and well organised.

What’s more, members get to see all the personal info you have on them and they can update and/or download it if they want (great for your club’s GDPR compliance!)

There are also FREE Andriod and iOS apps available for everyone to use too. What’s not to like?

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If I use basketball software, will it help with my accounts?

Absolutely, as it keeps everything digital and streamlined. You can see whose has paid you what, when and how. Plus, you can keep a very close eye on how much money your basketball club is taking. And if it is losing anything from your people not paying you.

What’s more, accountants love basketball management software that they can download from and integrate your basket ball’s financials to the software that they use. Software like Xero, Quickbooks or Sage to name but a few all help with making tax digital (MTD)

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Do I need a card reader to take payments if I use basketball club management software?

No, you don’t.

Do away with the expense and hassle of terminals and readers. You can take card payments through Stripe and direct debits through GoCardless.

Need a member to pay for a T-shirt or kit? You can send them a one-off payment request by email or take a payment right there in front of them using the Coacha interface.

Not having a card reader not only reduces your costs but simplifies your online billing processes straight away. It also makes your basketball club look professional and well organised.

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What happens if payments fail?

Let’s face it, payments do sometimes fail and for various reasons. Only the best basketball club management software has a payment retry process, especially one that retries up to four times.

Whether a bank error, a cancelled payment or just insufficient funds, having a robust subscription management system means you can simply ‘set and forget’ freeing you to get on with tasks that are more enjoyable than admin!

You can choose to be notified that a payment has failed and is being retried, or just set Coacha so that you’re notified when the last attempt has failed. Just think of the amount of time this will save you with chasing people for money they owe you…

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Does basketball management app help me if I have an emergency?

When looking for the best basketball software or a basketball management app, choose something where you will always have Emergency Information to hand. It is essential you make sure you have emergency contact info available, as well as medical notes for all of your members.

Also, make sure that whatever basketball software program you go for it has the ability to work ‘offline’ for when you don’t have mobile internet access or a decent wifi signal. Coacha’s apps are designed to work without internet access and will automatically synch with Coacha the minute you get internet access again. Great for out in the middle of a field, or indoors in gym with thick concrete walls and zero reception.

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What stats and figures can I get from basketball club management software?

Performance, attendance, and financial data are crucial for any basketball club that wants to stay at the top of their game. The basketball management app should show you instantly your member attendance levels and who’s been putting the work in, and equally as much, who hasn’t.

It should also give you easy access to your headline financial info whether for the last week, month or whole year. Quick access like this means quick decisions can be made and you’ll always be in control of the money in your club.

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With accounting software for basketball clubs I’m told I still need to comply with GDPR – will it help?

Any organisation that collects personal data must comply with GDPR legislation, and that includes sports clubs. The very fact that you choose to use basketball management software (free download here ) itself will show that you have data protection built into the running of your club.

A bespoke ‘Member Portal’ such as those you get free with Coacha enable people to access the personal data you hold on them. Basketball software with this functionality will also give your users the ability to edit and download their data if they want to. This type of advanced functionality really is the gold standard of GDPR compliance.

Want to really get to grips with GDPR, why it’s important and what you should be doing to keep your club compliant? If you do then download our FREE GDPR in sports guide which not only explains GDPR but also gives you practical tips you can implement immediately.

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Can I get free attendance registers too?

Any basketball management software that’s worth considering simply must have automatically generated attendance registers. Having these automatically produced for you saves both time and hassle with your basketball club’s admin. They should be 100% free too and not an add on or upgrade feature.

You should be able to quickly add members in, set up your classes and hey presto, your registers are automatically created. When you, your coaches or your members log in, they get to see what's on straight away. This is essential in any basketball club management software or basketball management apps.

Coacha’s advanced attendance register features mean that you can enable classes or sessions that people can book straight on to without coming to you first. On the day of the class itself they can also check themselves again without tying up any of your staff’s time.

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Can people book on to classes themselves?

Not all basketball software (UK or overseas) allows members to book on to classes directly themselves. However, by enabling ‘make class bookable’ in Coacha you can reduce your time on admin and speed up the way in which your members can register for classes.

Great if you run open classes that people can book onto if they want to attend, and with setting a class size you can ensure that your classes are never over-subscribed. Your members can simply log into your Member Portal and book up in just a few taps or clicks.

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I only operate during term time – does this matter?

Many basketball clubs have term time/seasonal classes. The best basketball software should give you the ability to have start and end dates for your classes as opposed to just weekly or monthly options.

With unlimited classes and registers, Coacha is perfect for setting start / end periods to whatever you want. Great for school term-based classes as well as events such as one off competitions, or showcases or exhibitions.

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I get people turn up unexpectedly to my classes – how can I add these people?

It happens. People turn up unexpectedly to a class or event and you know that you need to collect some of their personal details just so they can join in. Some basketball management software doesn’t cater for this in a way that is quick and easy to sort out on the day.

With Coacha’s basketball club management software (free for 14 days), you can avoid delays when extra people turn up unexpectedly. Quickly add them to the attendance register without having to mess around with the app settings or add a full new member. Then, after the class, you can go back and add more of their details in when you have more time.

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Does dance basketball management software (free or paid for) help with safeguarding children?

When performing a basketball software comparison make sure that whatever you choose helps with safeguarding children. Make sure you are able to segment the children’s information so that only specific staff are able to see their personal information.

Coacha lets you set different levels of access as you don’t want people seeing the wrong data. The messaging centre also has NPSCC CPSU text and email rules built in so that people are unable to contact children directly without other’s being copied in. This can include other members, staff, parents and even your safeguarding officer.

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Can I send text messages to people using basketball accounting software?

Check out independent basketball club software reviews and always make sure that any software or app that you use only partners with industry leading SMS specialists. Coacha partners with the best SMS service in the UK - TextLocal. You'll enjoy amazing rates, quick delivery and accurate reporting. No need to use your mobile text allowance again!

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I only want to message specific people. Can I do this with basketball club management software?

Being able to select and control who receives your messages is very important. You really don’t want to bombard people with messages not relevant to them.

Coacha enables you to customise who you send your messages to with ease. Send to just your coaches, members of a certain class, to a specific group, or to everyone ... you're in total control.

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Can I get basketball club management software free?

If you’re after a basketball club management software free download, then why not try Coacha Lite which is completely FREE Membership Management Software?

I’d like to try out your basketball management software for free before deciding if it’s right for me – can I get it for free? Does it require any credit card details?

You’re in luck – on both counts! We offer a completely free 14-day trial for our basketball management software and it requires no commitment whatsoever, including the need to attach a credit card to your profile just to check out the brilliant features!

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Is there any way your basketball management software can protect my players from injuries or keep them healthier and more competitive?

Glad you asked! Our basketball management software sort of does just that but in an indirect way:

• Not all coaches are trained in injury prevention and general safety – through the Coacha basketball software, you can educate coaches by uploading eBooks, resources and other media content to the bespoke Member Portal for them to refer to.
• You can utilise the various reporting and tracking tools in the basketball software to track injuries and identify specific trends which may be leading to injuries or hampering your players’ performance. Did you know that over 50% of sports injuries are either predictable or preventable?
• By creating age limits for registration and uploading a fixed schedule for each season, you can prevent injuries in younger players, because ‘sport specialised’ children are over 80% more likely to get hurt while playing their individual sport, as opposed to multi-sport children.
• Using the email and text messaging features of the basketball software, you can strengthen relations and communications with parents, which ensures that more than a quarter of the training takes place away from organised practice.

There are more ways through which our basketball software can keep your players healthier and injury-free while also ensuring that you can easily monitor their performance levels. Check out the FREE 14-day trial to see how.

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What measures do you take as a basketball software provider to protect my privacy and ensure that my personal data is always secure?

We get this question a lot (rightfully so) and are proud of the fact that safety and security are always a top priority for us as a basketball club management software provider.

For example, all the registration information you provide us with when creating your basketball club management software login and password is done through secured SSL encryption, which ensures that any information you enter never ends up in the wrong hands.

All payments that you make through GoCardless or Stripe are pushed through the most secure PCI-DSS level 4-compliant servers only, which is why we’ve stuck with these two payment merchants from the very beginning.

Furthermore, the way we store and use your data complies 100% with the latest region-specific GDPR laws and regulations. There are also  safeguarding features within our basketball club management software which ensures that your players’ identities are always safe and secure, and that they are communicated with only on a ‘need to’ basis.

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What level of support can I expect to get while using the basketball club management software?

Before answering that question, we just want to quickly remind you how easy our basketball club management software is to setup and use. With that said, should you ever require any support whatsoever, you can lodge a support ticket from within the basketball management app, which means your query will be addressed usually within 12-24 hours.

If you require more urgent help, you can speak to one of our friendly support representatives.

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Is Stripe or GoCardless the only way to pay or do you accept credit card payments through the basketball court booking system too?

We offer the above two payment gateways to all our basketball court booking system users, as they enable the basketball court booking app to support all credit and debit cards. Coacha itself also enables you to record bank transfer, cash, Standing Order and BACS payments too.

The main reasons Coacha uses Stripe and GoCardless within our basketball court booking app is because not only are they super-convenient and reliable but the transaction fees are ridiculously low too!

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I’d like to get a 1-1 demo to see how your basketball court booking system works. Is that possible?

Unfortunately, not, because we’re offering something even better than a basketball court booking app demo: a completely FREE ‘no commitment’ 14-day trial where you can use all the premium features to fully understand how revolutionary our basketball court booking software truly is.

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Can you explain how you’re able to offer your basketball court booking app has such a low monthly fee?

Certainly! We did a great deal of research on pricing when developing our basketball club management software – what we learned was that other basketball club management software providers were just charging way too much. The fees would often include hidden contractual fee, annual renewal fee, cancellation fee, etc. that sort of stuff, which we do not support at all at Coacha.

One way we are able to keep the monthly pricing for our basketball club management software so competitive is that we keep it fixed – so whether you want to pay it monthly or via an annual subscription, the monthly cost will remain fixed. We also have a strict policy where we feel that we shouldn’t be cutting in too much into your monthly profits, because Coacha is not just any ‘average’ basketball club management software to help you optimise admin-related tasks – it is a quality and feature-packed basketball club management software designed to also help you grow your business.

Can you explain how the class booking feature works in your app for basketball?

The class booking and venue booking feature is among the key highlights of our app for basketball!

The way it works is that you can either book players through the app for basketball yourself, give access to your coaches, or even allow players to book into sessions, event and venues themselves.

If you want to put convenience on top of everything else (for both yourself and your players as well as coaches), then it’s best to let players book into sessions themselves by logging into the basketball app’s Member Portal. The other thing you want to do is make classes bookable for players through your basketball app. So, sit back and grab a nice cuppa as we quickly explain how to do this:

Find ‘Classes & Registers’ from your basketball app’s main Dashboard, and then choose ‘New Class/Event’. Fill in the required info regarding your class. Tick the box that says ‘People can book onto this class’. If only a certain number of booking slots or spaces in the class are available, you might want to enter the maximum class size.

Now, instead of clicking ‘Add members’, click ‘Create’ because you want players to be able to book into classes themselves. Once members start booking into classes using their Member Portal login for the basketball app, they’ll start appearing in the attendance registers, which can be accessed by pulling up the ‘Attendance Register’ sub-menu from the ‘Classes & Registers’ main menu on top.

Choose your filters in the basketball coach app and click ‘Go to this register’. Whenever a player books onto a session, you can monitor them here and mark them as “attended”. However, if they realise that they need to cancel their booking, then they can also cancel it via the Member Portal, which means they will no longer appear in the basketball coach app.

Now, to make classes bookable to begin with:

Go to ‘Classes & Registers’ from the main navigation bar, and check “Can people book onto this class?”

Choose the maximum class size and remember, there’s no need to add players, as they will added by your basketball team app the next time they log in to book a class.

If you want your players to pay for the class on a pay-as-you-go basis, then tick that option and add the price for your class. If, for some reason, you prefer to record a cash payment for the bookable class, simply hit the ‘pay’ tab under that respective player’s name and you’re all set.

You can even restrict member groups in your basketball team app, in case you want to limit what kind of players can book onto classes themselves – e.g. underage players who can only be booked in by their parents or NOKs or those who rank higher than others in terms of seniority or, say, skill and experience level.

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How does the Member Portal feature work in my basketball team management app?

We’re excited to make this feature absolutely free for everyone in our basketball team management app, as it isn’t included with most basketball coaching apps within the subscription price! However, before your players can take advantage of it, you must first set up their logins.

To do this, first log into Coacha – the best basketball app – by entering your login details here. This will take you to the main Dashboard, and as Admin, you can set all of the Portal’s features here to allow your players to conveniently book classes and more, straight from their “best basketball app”!

Now, you can either set up player logins for the Member Portal individually, in one go, or selectively by making player groups.

Head to People from the main Dashboard, then Your Members, and then View Profile. Choose the player for whom you want to set up a password. Underneath their personal information, there’s an ‘Allow login’ tick box. Check that and set their password.

To mass assign everyone in your club with a password, head to ‘Your Members’ from the main Dashboard and then click ‘Set member logins’. The ‘Send to Everyone’ box will already be ticked, making your job easier!

To send passwords to a specific group or class only, untick the above box and then choose the appropriate group/class name from the dropdown menu, click ‘Add’ and then ‘Send Login Request’.

That’s it! Your players (or their parents/NOKs) will receive an email notification and follow the included instructions to login to the Member Portal.

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What kind of features should basketball apps typically have?

There are quite a few features that the top basketball apps have, although one feature that should always be in basketball coaching apps is the ability to easily book classes. In fact, you will find that the top-ranking basketball apps make it just as easy for coaches to make their availability known as they do for players to book classes during the available timeslots.

Another feature that quality basketball apps have is to allow for seamless communication between coaches and their players, both through a Noticeboard feature and through SMS/email messaging.

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What do the best basketball apps out there have in common?

The best basketball apps make it really easy for players to quickly login and discover in an instant what’s going on in their club, what classes they can book into and what the next goal/milestone is for everyone!

However, you will find that the absolute best basketball apps for coaches even offer statistics to let club owners know where they stand business-wise at any point in time. It’s also not uncommon to see top-notch features around child safety and COVID-safety in the best basketball apps for coaches.

Guess what? Coacha offers all that and then some!

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Can I trust the best basketball coaching apps reviews I see online?

Well – reviews on the best basketball coaching apps is one way to find out if they are what you’re looking for – but with us, you get a totally FREE trial for 14 days, to see if it’s something you can benefit from.

Also, since we’re here, be wary of the reviews you read on these “best basketball training apps” online – if anything, most of these are skewed, with paid reviews on best basketball training apps often popping up even on well-known review sites.

This is why we offer a free trial to let you see for yourself how Coacha stacks up against other free basketball apps although we should point out that our free basketball app is only “free” for the first 14 days. In fact, most of the free basketball apps available online aren’t free in reality and charge you either up front for trying them out or at some point eventually.

So, any time you see “free basketball app” pop up online, just make sure that they are truly free and allowing you to try out the app at no cost, as opposed to paying just for trying it out!