What is a web-based membership database programme or software, and what does it do?
Web-based membership database software like Coacha is an online computer software which helps clubs, associations and other membership-based organisations (such as a sports team or club) manage a variety of key membership functions, in order to provide high-value services to their members.
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What are some good ways to grow an online membership database?
There are many ways you can grow your online membership database:
- Give members the ability to easily join your club through your website
- Make special, exclusive or “members only” offers
- Market your services through social media
- Use fundraisers to encourage people to join
However, one of the best, most practical and cost-effective ways to grow your online membership database is to use a web-based membership database application like Coacha. It has all the features you need to invite new members to join and then manage it all from the palm of your hand!
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What kind of organisations require or benefit from online membership database software?
If you’re running a club or association where companies, groups or individuals are required to join your organisation, then there is an online membership database software like Coacha which can help you manage all the member-related data. This will help save you lots of admin and means you’ll have more time and energy to focus on other areas of your business.
If you want to try out a free 14-day trial for the Coacha online membership database software, then go right ahead. However, if you want to use an online membership database software which is FREE for life, then you might want to try out Coacha Lite!
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What are the benefits of using a member database system?
There are many benefits to using a member database system like Coacha:
At its very core, Coacha makes managing a database really easy and simple. Our member database system is designed to automate manual processes, allowing you and your team to focus on other more pressing matters within the club, association or organisation.
With the right automated member database system at your fingertips, you can automate nearly everything as far as administering and managing your member database is concerned. In the end, this will lead to dramatically improved customer satisfaction levels too!
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What kind of features does the Coacha database membership management software have?
Our database membership management offers many innovative features to help you manage your member database:
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Join/renew membership – Today, most people expect to be able to join a member programme and renew online, instead of other means.
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Event registration and management - Central to all membership programmes is the ability to register for events online and for your staff to manage these events too. Therefore, registering for and managing events should be a walk in the park.
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Targeted communications - Mass emails to everyone no longer cuts it. Now, associations and clubs are keeping their communications more focused and targeted to limited groups at a time; a great database membership management app like Coacha can help you with that.
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Email newsletters - Many members would want to have the most current and up-to-date information on your organisation’s happenings and/or events and their going to expect great articles and e-newsletters delivered right to their inbox.
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Auto-generated club calendar - Forget about wasting time telling your members when an event is going to be held. All they have to do is login to the member’s portal and soak up the latest news!
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Seasonal classes/sessions - Set the desired frequency and start/end periods. No more sending out notices each time and, in fact, this feature works perfectly for school terms-based sessions.
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Free iOS/Android apps for the entire team - This includes you, your coaches, staff members, end users/customers and parents; everyone will have access to the Coacha membership database software for free!
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What are some ways in which the Coacha membership database software (also free as Coacha Lite) can help me manage my member database?
We thought you’d never ask! Here’s how:
Optimised membership experience - The Coacha membership data software (free to try too under Coacha Lite) enables membership-based organisations to administer membership benefits more effectively and efficiently. This means your programme will easily stand out among others and be not only more convenient but also more rewarding for members.
A more relational approach - Our membership database system software is the only platform you’ll ever need to track all kinds of data which solely applies to members. With meaningful insights in the palm of your hand, you can really get to know your members and engage with them more through personalised membership experiences. Coacha offers you features to do all this so that they keep coming back every year. If you want to try out a “no strings attached” version of Coacha, then download the FREE-for-life Coacha Lite now!
Streamlined operations - Because our membership database system software centralises all aspects of your membership, you can stay better organised with your membership programmes. For example, processing monies due, tracking renewals, administering benefits, and more, all in one place means that you have a much more straightforward and holistic view of everyone’s membership. This can help you make better business decisions in both the short and long term.
Improved efficiency - Since you’re tracking all pertinent member data in one centralised location, our membership database system software eliminates the hassle and unnecessary time spent switching between different platforms. Coacha lets you automate a variety of time-consuming and often cumbersome tasks, so you can shift the focus toward other key efforts, such as member engagement.
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We’re currently using a free membership database software online – is transferring the data to Coacha a difficult or complex process?
Not at all! We see to it that the secure and accurate transfer of your membership database is a quick, breezy and hassle-free process. Our friendly support team will work with you to ensure that everything is seamlessly transferred from your existing system to the Coacha
free to download membership database software – leaving you to the ever so important job of running and managing your club or association.
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What kind of organisations are already using a free to download membership database software like Coacha?
Hundreds of sports clubs, dance schools, theatre groups, pastime clubs and a variety of organisations who manage a member database daily – are all using an online member database software like Coacha.
Not only is the Coacha online member database software incredibly easy to set up and use, but it also makes managing your membership database a truly intuitive experience. Everything from your staff and helpers to your customers are going to love this innovative approach to online member database management.
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I’ve never used an online membership database management software before. Can I try out Coacha before I buy?
Yes, you can! We’d be delighted to offer a free 14-day trial to help you understand how our online membership database management software works and especially for you to see and experience the benefits of doing so first-hand!
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Will my existing club database link with Coacha?
Yes, it will! It’s super-easy to import your current members’ database into the Coacha online membership database management software. By using our mass uploader, you can upload all the members’ data, where each member will have their own profile. If you require assistance with this, we’d happy to do it for you at no additional cost!
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I don’t have a members’ database at the moment – can I still take advantage of a membership database program like Coacha?
You certainly can! We will provide you with a fantastic, professional-looking signup form with its own URL. You can send this to your respective members and once they submit all the required information to you, simply click ‘accept’. This lets you add members to your membership database program as you go along.
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How secure will my members’ information be in your member database program?
We understand how important it is for you to safeguard your members’ personal information, especially if you coach children. Instead of relying on paper records or spreadsheets – which is a very outdated and insecure way to store personal information – use member database software like Coacha to securely lock away all sensitive information.
The Coacha membership database management app stores all your members’ information in our highly secure servers which are encrypted with the latest SSL encryption. In addition, we also ensure that our servers comply with GDPR laws, giving you complete peace of mind that your data is secure and never shared with any third parties or even the Coacha backend team – with the only exception being when you require technical support. Even then, we may require your personal information only, and not your members’.
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Is it possible to use my existing payment gateway with the Coacha member database app?
Well, that depends on which payment gateway you are currently using. If you’re using Stripe or GoCardless, for example, you can easily integrate that with our membership database app. But if you’re not, that’s okay as we can help you get set up with either of these two payment methods. It’s really simple and hassle-free, we promise!
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I already have a website – can the Coacha membership database software integrate with it?
Unfortunately, our membership database software does not have the functionality to integrate with your website because it is a standalone platform, even though it is web-based. But the good news is you can link it from your website to your bespoke Member Portal for an easy, breezy and seamless customer journey!
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What is the setup or onboarding fee for your membership database program?
The Coacha membership database program has no setup fee whatsoever!
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Is there a knowledge base for the Coacha membership database program I can refer to?
Yes – within our membership database program, you’ll find support sections, walkthroughs and FAQs to help you make the most of it. Should you require any additional support or guidance, please contact us.
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Can I try out your member database software before I buy?
Absolutely! We offer a FREE 14-day trial for the Coacha member database software to help you get acquainted with all its fantastic features and see for yourself how it can help save time and money.
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I’ve never used a member database software. What considerations do I need to make before using Coacha?
If you’ve never used a membership database software like Coacha, don’t worry. Here are some considerations you might want to take into account in order to help you understand what it can do for you and how it’s beneficial in many ways:
- What is my membership programme’s structure?
- What is my current budget?
- Is the membership database software user-friendly?
- Is it scalable?
- Do I need to integrate with other platforms such as my preferred payment provider?
After answering these questions, you’d be delighted to know that a membership database software like Coacha ticks all of the above checkboxes! It is very user-friendly, easy to use, and has been designed to help you manage as many member profiles as you like. It can also seamlessly integrate with common payment providers like GoCardless and Stripe.
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I don’t believe myself to be “internet savvy” – is using a member database software like Coacha complicated?
Not at all. The Coacha member database software has been designed with user-friendliness and ease-of-use in mind. It’s super-easy to setup and use. So, all you need is a desktop or handheld device with an internet connection, really.
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How does the Coacha member database software help me organise member data?
Good question! Our membership database software helps you store, keep track of and update all your member data in one centralised location – which is accessible to you and your staff at all times. It provides a dedicated place where members can interact with you whenever they want. You can also track member engagement to see how you can further improve your services, and by consistently reviewing your association, organisation or club data this way, you can significantly increase ROI, while saving plenty of time and energy in the process.
We could go on and on about how our member database software’s features can help you boost business, but we’d rather you see for yourself: try the FREE 14-day trial now!
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What are the system requirements for running the Coacha member database and which platforms does it support?
The Coacha membership database software can be run on any device with a Windows, Mac, Android or iOS operating system. You don’t need a super-fast desktop computer or mobile device to enjoy all the brilliant features. Even if your device is, say, 8-10 years old, it should run the membership database software just fine. As long as you have a reasonably fast internet connection and a moderate amount of RAM, you’re all set.
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Which browsers does your membership database software support?
The Coacha membership database software supports all major browsers including Chrome, Firebox, Safari, Opera and Internet Explorer.
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I run a gym and need help managing my member database. Will Coacha help me manage my membership databases?
Absolutely! The Coacha
gym database management system has been designed with key features to help take the hassle out of managing membership databases. For example, it can help you reduce your time and energy in half by automating a lot of key administrative functions like membership renewals and sending out monthly or weekly notices.
There are far too many exciting features available in our gym database management system to discuss here. Might we suggest a FREE 14-day trial to help you discover all the benefits?
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Membership databases are very cumbersome to manage. I’ve used other kinds of gym database management systems and membership database management software in the past, but had a poor experience. How is the Coacha club database software different?
We’re sorry that you’ve had a poor experience with other membership database (free to download) software and
free online membership database software.
Here’s how Coacha stands apart:
- Simple and straightforward interface, providing for breezy and hassle-free navigation. Find what you want, manage your membership databases and be done with it!
- Super-easy to setup and use – but we’ve still included guides and how-tos in our club database software to help you get started.
- Even if you’re not computer or internet-savvy, the Coacha club membership database is remarkably easy to use. All you need is an internet connection and a mobile or desktop device.
- Add as many members as you like at no additional cost!
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Which currencies does the Coacha membership database (free to download) software support?
The Coacha
membership database is free to download in the UK, EU, US, Canada and Australia – so at the moment, it supports currencies from these regions, although we are planning to add support for more.
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What is the experience like for my members when they download and start using a member database software like Coacha?
Nothing short of brilliant, even if we do say ourselves! After downloading the member database software and joining, members can view all their membership details, edit information, update payment info, receive timely news and updates from you, and a whole lot more. Your job just got easier!
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Can your member database software help me retain and attract new members?
It definitely can. You can use our member database software to add more personal touch-points to your entire communication process in order to maintain a tighter bond and overall engagement.
For example, you can attract new members as well as better retain existing ones with targeted messaging and a very user-friendly signup process. A database membership software like Coacha can help you engage with new and existing members in many, many ways – whether you require
free membership database software for non-profits or a martial arts database software, for instance, to help run your association/club more efficiently. Coacha is your go-to club database software (free to download), a platform fit for all seasons to help you run your business in a more time and money-savvy manner.
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Is Coacha truly the best membership database software available? What if I want to drive more memberships during event signup – can it help me do that too?
Oh yes, it can! Coacha can be certainly described as the “best membership database software” available because it allows you to grow your association/club and better manage not just membership databases, but also sponsorship purchases for your non-profit, for example – by collecting membership dues along with event registration.
Our club membership database software combines both these tasks, which means easier for your members to:
- Renew or change membership status quickly and easily
- (New members can) instantly receive your rates and terms & conditions
- Both membership and registration fee can be collected through a single and simple transaction
And many more benefits! But don’t just take our word for it – try out the club membership database software for FREE with our 14-day trial offer.
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Is Coacha truly a free membership database software or is there a catch?
No catch at all! Coacha is free in the sense that there is no setup fee or annual renewal you need to worry about. You simply pay a monthly subscription fee to access the full suite of features and that’s it. You can stop using it at any time and pick up where you left off – everything will be there as-is.
While other “free” membership database platforms claim to be just that while still charging annual fees or setup fees, Coacha is free to use and only requires the monthly subscription fee. However, if you’re looking for a
free online membership database software that’s literally FREE all the time, for life, then you might want to try out Coacha Lite, although it has limited functionality compared to the Premium version.
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Is the Coacha members’ database software for associations and non-profits only?
The Coacha club membership database software can be used as a free membership database software for non-profits, a
dance studio database software, a gym member database software, martial arts database software, or any association, organisation or club, really, where membership databases must be maintained.
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How do I ensure that members can access, view or download only their own data and no one else’s while using your free membership database application?
You don’t have to worry about this at all. Simply give access to your members through your Member Portal from within the free online membership database, and your members (as well as their parents or guardians) can log in, view, download, change details, etc. of their respective data. All of this complies with the latest GDPR guidelines, so again, you can be safe in the knowledge that this data remains secure and is only viewed or accessed by those authorised.
Therefore, anyone logging into the Member Portal will have access to their own data and no one else’s.
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I wanted to download a copy of my members database once all the data has been fed in. Can I do that in your member database software?
You can, absolutely! Just use the appropriate option, which is accessible from the main menu on the top-left, to export your members database into a spreadsheet, and that’s it. Hardly takes a few seconds!
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Is there any assurance that my members database within your database membership will be 100% safe the entire time?
It’s perfectly normal to have security and GDPR concerns as every association, club or organisation owner should. The server’s Coacha is hosted on feature a robust security protocol, which helps us ensure that there’s never a data breach or GDPR compliance issue. Furthermore, state-of-the-art encryption ensures that your members database remains hidden and secure, and can only be viewed by you or your members (who can view and/or change their own profiles only).
With that said, however, we can’t guarantee 100% safety all the time, taking into account forces of nature, an act of God, or say, a nationwide attack that leaves servers crippled. With that said, we backup data regularly on our servers, so that in the event of a software glitch, your data remains protected and secure.
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If I can’t find the required support from within your membership database software (in the UK or elsewhere), what can I do?
We have a great support team to help you with membership database management or any other aspect of the Coacha membership database online system that you need to familiarise yourself with. You can contact them here.
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Is the Coacha membership database online application a cloud-based or online-only club database software?
Yes – the Coacha club membership database software is web-based, which means it requires an internet connection in order to help you perform the necessary day-to-day membership database management functions.
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Is there any limit to the maximum number of members I can have in your club membership database application?
No limit at all! The Coacha club membership database software (free to download) imposes no limit to the number of members you want to add to your membership database management software.
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Do I have to have a computer in my office to be able to use your membership database software in the UK or anywhere else?
Not at all! The Coacha membership database software for the UK and other supported regions can be used through any handheld device which supports Android or iOS.
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Will I be billed automatically each month while using the membership database management software or does it have to be done manually so that I don’t miss the payment date?
Don’t worry, it’s all automatic! The day you start using our membership database management application is the day we take as the first day of your subscription. Then you will be billed automatically on the same day of and your access to the membership database online app will remain completed uninterrupted.
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If I accidently lose my data or delete information I shouldn’t have, is there any way to recover it from within the membership database online app?
We back up our entire club members database system which ensures no loss of data in the event of any issues with the software. However, just so you know, we don’t back up individual club data within the
membership management database although we do provide access to it. With that said, as a club owner, you need to decide on your back up processes from a GDPR perspective.
So, it’s good practice to always keep a backup of your own member data by using the data export tool on a regular basis.
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Can I get a demo before I start using the Coacha member database management application?
1-2-1 demos are a tad difficult with the amount of new organisations like yours we have coming on board on a daily basis. Calls tend to tie our team up a lot longer than our ticket support system can manage, as it’s very easy to end up digressing chatting away for ages!
With our low price point plus such a high volume of clubs trialling Coacha, I’m afraid there simply aren’t enough hours in the day to be able to offer 121 demos with Q&As. Also, as a heads up, please be wary of those competitors of ours that do offer demos – as generally they are at a much higher price point.
With that said, we’re all about helping people and as a result, our boffins have produced a full demo video which helps with about 80% of people’s commonly asked questions when they start to set up Coacha:
Totally worth a view – if you can spare 20 mins, watch the whole thing… people tell us they have found it invaluable when in the position you’re in now.
It starts with the ‘Dashboard’ top left in Coacha then takes you through all of the sections, so just skip to the relevant bit you need help with: (There are more superb videos in our Vimeo Channel here:
https://vimeo.com/showcase/9669022)
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Can I use the Coacha member database management application anywhere?
The Coacha member database management application is cloud-based, which means you can use it anywhere, as long as you have a computer and/or mobile device that’s connected to the internet.
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How does Coacha’s club member database features help out a dance school?
Unlike other kinds of club membership database freeware, Coacha is a dance studio database software which helps dance schools make administrative functions really easy. Not only that but it also aids members in a number of ways – e.g. sending everyone important notices or reminders at the right time, which can help you save time and money.
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How can Coacha help me as a sports club database application?
Coacha offers powerful features to help you manage your sports club database in a seamless and hassle-free manner. For example, if some of your members have not cleared their membership dues, the club member database software will automatically send notifications and reminders before and after the payment date.
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How can Coacha help me improve my dance school database?
While other membership database systems simply offer a handful of features to manage your dance school database, Coacha helps you improve on nearly every aspect of maintaining your
dance school database.
For instance, it lets you integrate easily with popular payment methods such as Stripe and GoCardless, so you can take payment from your members.
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How can a club members database software like Coacha help me with my gym administration?
Coacha can be effectively used as a gym member database software to help you attract more members and better retain existing ones.
For instance, you can use our gym member database software to send existing members special offers and discounts, while you can also use it to attract new members by offering an easy-peasy signup process from within the Coacha club membership database freeware.
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Can Coacha be used effectively as a martial arts database software?
Absolutely! One way you can use our gym database software is to communicate any class schedule changes directly through the app – where you can choose to even give parents access so that everyone is on top of class schedules every week.
No wonder many martial arts coaches, students and parents alike feel that Coacha is the best membership database software all around!
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This is my first time making a club members database. Are membership database systems like Coacha generally easy to setup and use?
While it’s understandable that some membership database systems may be a bit complicated to setup and use, we assure you that the Coacha club database software (free to download) is anything but!
In fact, you will find that a club database software for free like Coacha makes it so easy to manage your
dance studio database, for example, or your club database for a sports association, or even one where you require free membership database software for non-profits to manage your database.
As soon as you download our database membership management app, you’ll find the user interface extremely intuitive and self-explanatory. However, if you still need assistance on how to set up your database membership management app, please get in touch with us.
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How does Coacha simplify day-to-day membership management database functions?
At Coacha, we understand how complex it can be to manage a database for memberships. This is why we’ve included specific club membership database freeware features to help you get a firm handle on your day-to-day club database management.
While we can’t list all those club database management features here, we urge you to try out the FREE 14-day trial to help you see the benefits of our club membership database software (free to download).
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I’ve heard that other gym database software available online charge annually – is it the same for Coacha?
The Coacha gym database software is not just any martial arts, sports club, non-profit organisation or dance studio database software – it is a club membership database software (free to download), where you ONLY pay a small monthly fee, and that’s it!
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Is your club database software for free really, truly available for free?
Unlike other database software or sports membership database management software, we never lock you into annual contracts or ask you to pay any setup fee or annual fee just to maintain your dance studio database, for instance.
Coacha is free to download but in order to continue offering fantastic features and frequently update them.
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